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Please note:
Crassul Moving makes every attempt to fully disclose
an accurate moving price, based on the information given
by the customers regarding their move. Crassul Moving
strives to ensure that you have enough information regarding
the Crassul Moving service to assist in making an educated,
informed decision.
As detailed in your moving quote, your price will
be based directly on the space that your shipment
occupies in our truck, not on the weight of your belongings(except
extra heavy items, like PIANO...). Your price will
never increase based on the reweighing of your household
goods. This is comforting to know, considering the
prevalence of moving scams associated with reweighs.
Although rare, the following specific items may affect
your price:
1. You change the origin or destination of your
move.
2. You change your move date. Changing the date to
or from a peak day may affect your price.
3. You delay receipt of your shipment.
4. Your cargo is banned or seized by Canadian/U.S.
Customs.
5. You cancel your move without adequate notice -
$50.00 charge if less than one week notice or $150.00
on the day of your move.
6. You leave trash or boxes on the truck after move
is complete.
Your moving day can be stressful, in order for us
to provide you with the correct level of service on
your moving day please ensure that you give us clear,
enough and concise information regarding your move.
For your security and privacy, we can only send account
information when the request comes from the e-mail address
that is associated with your crassul.com account.
At this time, we can only respond to messages in English
and Mandarin languages.